The Professional Certificate in Administrative Management is a comprehensive ten module course designed by the Lok Jack Graduate School of Business to cover the most essential areas of administrative management and to develop well-rounded administrative staff. It will provide the requisite knowledge and skills to function effectively and efficiently in a broad range of areas. Participants will be able to reflect on their own administrative practices and contribute to improving the performance of systems and resources within their respective organisations. They will be able to apply new and enhanced skills in self-management and time-management, written communication, information management, creative problem solving and emotional intelligence.
The Introduction to Balanced Scorecard course shows a step-by-step methodology to build and implement a balanced scorecard strategic management system. It includes a hands-on workshop to allow participants to get practice in developing a best practices balanced scorecard system.