STRATEGY 2020:
PROPELLING THE DIGITAL ORGANISATION
BALANCED SCORECARD ASSOCIATE CERTIFICATE PROGRAMME
5th, 6th, 7th, 12th, 13th & 14th May 2020
2:00 p.m. to 5:00 p.m.
Helping Organisations Move From Planning to Execution!
If you play a role in the development, implementation or monitoring of your organisation’s strategy,
this Certification is for you!
Get Certified!
Over 7,500 people worldwide have been certified in Balanced Scorecard since 2006. These programs are certified by the Balanced Scorecard Institute and the George Washington University College of Professional Studies.
The Balanced Scorecard Associate Certificate Programme is designed to give you the tools and skills needed to help your organisation:
- Focus on strategy
- Improve organisational performance
- Align work with strategy
- Improve communication of Vision and Strategy
- Prioritize
SRATEGIC PLANNING – THE BSI WAY
According to the Balanced Scorecard Institute (BSI), Strategic Planning is an organisational management activity that is used to set priorities, focus energy and resources, strengthen operations, ensure that employees and other stakeholders are working toward common goals, establish agreement around intended outcomes/results, assess and adjust the organisation’s direction in response to a changing environment. Effective strategic planning articulates not only where an organisation is going and the actions needed to make progress, but also how it will know if it is successful.
WHAT IS THE BALANCED SCORECARD?
Simply put, the Balanced Scorecard (BSC) is a strategic planning and management system that enables organisations to:
- Measure and monitor progress towards strategic targets
- Align the day-to-day work that everyone is doing with strategy
- Prioritize projects, products, and services
- Communicate strategic objectives to the entire organisation
WHAT WILL THE PROGRAMME COVER?
The BSC Associate Certificate Programme will show a step-by-step methodology to build and implement a BSC strategic management system. It will include a hands-on workshop to allow participants to get practical experience in developing a best practices BSC system.
Participants will have an opportunity to address specific issues in their respective organisation and will examine how to build upon their current planning and performance management systems.
BECOME AN INTERNATIONALLY CERTIFIED BALANCED SCORECARD ASSOCIATE TODAY!
PARTICIPANTS WILL LEARN HOW TO:
Utilise the Balanced Scorecards institute’s (BSIs) 9 step process to strengthen the current strategic planning and performance management system within any organisation
Articulate the six (6) steps needed to build a scorecard system and the three (3) steps required for implementation
Explain the evolution of measurement and strategic management systems
Identify reasons for adopting a balanced scorecard system
Utilise an organisation assessment to set vision, mission, and strategy
Define performance measures and targets
Develop strategic initiatives and a prioritization plan
Cascade strategy throughout the organisation, that is, align people and processes to strategic goals
Define strategic themes and results
Develop strategic objectives and a strategy map
Develop performance dashboards that inform strategic decision making
Strategically manage competing priorities in tough economic times
WHO SHOULD ATTEND?
The target audience will include Strategists, Consultants, Strategic Planners, Organisational Development or Change Management professionals, Heads of Functional Units, Organisation Design and HR Management professionals, Executives.
PROGRAMME OUTLINE
- Introduction to performance management and measurement
- Balanced scorecard history
- Benefits of using BSC performance systems
- Contrast private sector and public sector
- The Nine-Step Methodology for building and implementing a balanced scorecard project
- Anticipate challenges of scorecard systems
- Indicators of successful projects
- Time and schedule estimates
- Step One: Assessment – Utilize an organisational assessment to set vision, mission, and strategy
- Step Two: Strategy – Identify customer groups and develop the Customer Value Proposition. Develop strategic themes and strategic results.
- Step Three: Strategic Objectives – Develop strategic success drivers
- Step Four: Strategy Mapping – Develop cause-effect relationships among the objectives
- Step Five: Performance Measures – Derive strategic measures, targets, & thresholds.
- Step Six: Strategic Initiatives – Define criteria for selecting and prioritizing Initiatives
- Implementation issues
- Align strategy and work throughout the organisation
- Transform data into information
- Software options for managing performance information
- Develop an internal and external communication plan
- Cascade the scorecard throughout the organisation
- Employee motivation
- Link strategy to resource decisions
- Link performance to rewards
- Scorecard roll out, training, and change management
- Integrate the scorecard with other enterprise management and information systems
- Share best practices
- Overcome obstacles and challenges within your organisation
- Develop an action plan based on your organisation’s readiness
- Continual review of integration with other enterprise management and information systems
BSC CERTIFICATION EXAM
This exam will be conducted online and will consist of twenty-five (25) multiple-choice, true/false questions with a forty-five (45) minute time limit.
AWARD OF CERTIFICATION
BSA Certificates will be awarded to participants who successfully complete the BSC Certification Exam by the Balanced Scorecard Institute (BSI) and George Washington University (GWU).
Certificates of Participation will be awarded jointly by the UWI-ALJGSB and BSI.
MEET THE FACILITATORS
Terry Sterling
(BSMP, KPI-P)
Terry has more than 20 years of extensive experience in strategy formulation and implementation utilizing the balanced scorecard methodology. He has worked closely with key executives, middle managers and first-line supervisors in both private and public entities in the development of strategic plans and performance analysis to improve organizational performance.
Juliette Bastian
(BSMP, KPI-P)
Juliette Bastian (BSMP) is the Director of Engagement & Delivery, Senior Consultant and Trainer for the Strategy Management Group. She’s been with the company since May, 2014.
Juliette has over 30 years of experience with Government, Non-Profit, & Private Sector organizations and is a certified Balanced Scorecard Master Professional.
Jay Eubanks
Nichelle Granderson
(BA, MBA, BSP)
PROGRAMME PRICING
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Contact Us
Organisational Development and Assessment Centre, Consulting Services
- Tel: (868) 299-0218 ext. 223 / 178, (868) 310-3031 (Trinidad), +(592) 673-5980 (Guyana)
- odac@lokjackgsb.edu.tt